Law Offices of Jose M. Francisco

SMS Privacy Policy

Last Updated: January 14, 2025

Law Offices of Jose M. Francisco is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of your information, with specific emphasis on our SMS text messaging services.

Information We Collect

We collect information that you provide directly to us, including your name, contact information, and any other information you share in connection with our legal services. This includes SMS text messaging data such as your mobile phone number, opt-in consent records, and message history related to your legal representation.

Use of Information

We use the information we collect to:

  1. Provide legal services and communicate with you about your case
  2. Respond to your inquiries and requests
  3. Send important updates and notifications about your legal matters
  4. Maintain accurate records of our communications
  5. Comply with our legal and regulatory obligations

Protection of SMS Communications

Our text messaging service operates under strict privacy and security protocols. All communications sent or received through our SMS system are protected according to our rigorous data handling practices. We use these communications solely to provide updates about your legal matters, send appointment reminders, and maintain effective client communication. Your consent records and messaging history are maintained in a secure environment with restricted access.

Information Sharing

As part of our commitment to client confidentiality, we maintain a strict no-sharing policy for all client information. We do not share, sell, rent, or disclose your personal information to any third parties. All information collected through our services, including SMS communications, is used exclusively for providing legal services and communicating with you about your case.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SMS communications, against unauthorized access, alteration, disclosure, or destruction. All information you provide via SMS will be kept confidential and used solely for the purpose of communicating with you regarding our services.

Legal Basis for Processing

We process your personal information based on:

  1. The necessity to perform our contract for legal services
  2. Our legitimate interests in providing effective legal representation
  3. Compliance with legal obligations

Your Rights

You have the right to:

  1. Request correction of inaccurate information
  2. Withdraw your consent for SMS communications
  3. Request deletion of your information, subject to our legal obligations
  4. Obtain information about how we use your data

Data Retention

We retain your personal information, including SMS communications, for as long as necessary to provide our services and comply with our legal obligations with all Florida Bar rules and procedures. We maintain specific retention schedules for different categories of information in accordance with applicable laws and professional standards.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you a notification. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

Florida Privacy Protections

As a Florida-based law firm, we comply with the Florida Information Protection Act (FIPA) and other applicable state privacy laws. Under Florida Statute § 501.171, we maintain appropriate security measures to protect your personal information. We are committed to:

  1. Maintaining reasonable security procedures and practices appropriate to the nature of the information collected through our SMS and other communication systems
  2. Securely disposing of customer records containing personal information when they are no longer to be retained
  3. Taking reasonable measures to protect confidential communications, including those made via SMS, in accordance with Florida Bar rules and regulations

Additionally, we adhere to The Florida Bar’s Rules of Professional Conduct regarding client confidentiality and the protection of client information, which provide additional safeguards for your personal information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: https://josefrancisco-lawyers.com/contact-us/